Contact & Collaboration
Contact & CollaborationThank you for visiting AURAPLE.
Every aromatherapy and botanical handmade piece embodies our pursuit of nature and ritual.
Whether you have questions about a product, want to track your order, or wish to share the joy of receiving your piece with us, we are always happy to hear from you.
✉️ Customer Service & Contact Channels
Customer Service Email: a1236529@gmail.com
Response Time: Monday to Friday, 10:00 - 18:00 (excluding national holidays)
Official Website: www.auraple.com
You can contact us via email, and we will reply as soon as possible on working days.
💬 Quick Links to FAQs
- For information on returns and exchanges, please refer to:
Return & Exchange Policy ➔ - For delivery times and shipping fees, please refer to:
Shipping Policy ➔
💡 Friendly Reminder:
To help us resolve your order issues more quickly, when contacting us, please include your "order number (if applicable)" and "name of the purchaser". Thank you for your cooperation and support!
Collaboration
Business & PartnershipsAURAPLE looks forward to collaborating with various brands, companies, or creators to spark more inspiration around "aesthetics, botanicals, and fragrance."
We offer the following collaboration models. Please feel free to contact us to discuss:
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🎁 Corporate Gifting & Bulk Purchases
Customized scented candles, room sprays, paired with handmade wooden boxes crafted by carpenters and laser engraving services, create unique and high-quality selections for your corporate guests.
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🤝 Brand Co-branding & Cross-industry Collaborations
Combine AURAPLE's unique "Withered Aesthetic" and natural botanical fragrances to jointly develop co-branded products, pop-up events, or exclusive scent designs for themed spaces.
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📷 Media Interviews & Visual Planning
We welcome media interviews and visual collaborations with creators who possess a unique aesthetic vision for content planning, to jointly convey a sense of healing ritual through light, shadow, and fragrance.
✉️ Collaboration Proposals:
Please send your proposal to a1236529@gmail.com. In the email subject, please specify "[Collaboration Proposal] Your Brand / Company Name" and include an introduction to your organization and initial collaboration ideas. Our dedicated team will contact you as soon as possible.