Contact information
Contact Us
Get in TouchThank you for visiting AURAPLE.
Every piece of our handcrafted botanical and fragrance creation carries our pursuit of nature and daily rituals.
Whether you have questions about our creations, wish to track your order, or simply want to share your joy upon receiving our work, we are always delighted to hear from you.
✉️ Customer Care
Support Email: ourft16888@gmail.com
Hours: Mon – Fri, 10:00 – 18:00 (GMT+8 / Excl. Holidays)
Official Website: www.auraple.com
Feel free to reach out via email, and our team will respond as promptly as possible during business hours.
💬 Quick Help & Policies
- To learn about returns & refunds, please visit:
Refund & Return Policy ➔ - For shipping times and rates, please visit:
Shipping Policy ➔
💡 Friendly Note:
To help us assist you more efficiently, please include your "Order Number (if applicable)" and "Full Name" when reaching out. Thank you so much for your understanding and support!